How we
do it..?
you shouldn't never stop learning,
because life never stop teaching!
Methods we use:
"On the job Training"
Four Steps for teaching technical skills:
The selection of the Right Method will depend on:
A. Coaching:
With our method “Let's walk together” for owners, GM and Department heads!
We walk with you thru your operation; observe, analyze and suggest…
A different point of view for your “daily routines” - to improve your processes. We come up with “lateral thinking” suggestions for your processes.
Flexible schedule, from 1 to 5 days, 6 hours each,
Staff Development
with
DOES - FEEL – THINK – DO = RESULTS
1. What a manager does affects what staff feel.
2. What staff feel influences what they think.
3. What staff think determines what they will do,
4. What staff do has an impact on Customers and business results.
It makes sense to recognize the importance of what people feel as well as think, because what people do - as a consequence - will affect how a manager will react. And the cycle starts again. Our approach is to help managers to identify these cycles, and change them. (source: Management Centre Europe)
B.1. Learning Circle:
Excellent method for Supervisors in fast track mode, ready for promotion!
Creative solutions for problem solving, ideal also to investigate, as a Team, new Topics in the hotel industry or to develop new Skills, Products, Recipes, Tourism Packages, etc.
For 3 days/3 hours per day - am or pm - we work together with 5, 7 or 9 members of the hotel Team!
B.2. Conference:
In 1 day, 4 hours (2am hrs. / 2pm hrs) or,
4 consecutive hours, our Expert will present one of our Exciting Topics to 100 Staff!
B.3. Workshop:
Our Facilitator will meet a group of your Staff and engage in intensive discussion and activity on one Hospitality subject or project.
For two (2) consecutive days - 3 hours in the morning and 3 hours in the afternoon - at very intense pace! Ideal attendance 15 persons!
B.4. Seminar:
Our Expert Trainer and your Staff will meet to study, discuss and Learn Hospitality Topics; a daily Test to measure Progress is required, Practice & Theory, as well as a Final Exam!
Five consecutive days, total of 30 hours -
3 hours in the morning and 3 hours in the afternoon (or, any other schedule that your operation requires!)
Staff attendance up to 25 persons
Hospitality Topics
Do you have any other specific
Training need NOT listed here?
NO Problem!
Please, feel free to contact us
and we will customize
the Training Module
for your organization!
What facilities and equipment do we need for the training?
OR
A. Coaching week, 5 days:
Each day, 6 hours per day,
Total hours per week: 30 hours
Time: 9 to 12 pm / 2pm to 5 pm
B. Training week, 5 days:
Each day, 6 hours per day,
Total hours per week: 30 hours
Time: 9 to 12 pm / 2pm to 5 pm
562 NW 98th CT.,
Miami FL., 33172 USA
We HELP Independent Hospitality & Restaurant Entrepreneurs to reach Profitability in their operations.
Our Clients in USA, Central & South America, Caribbean, Africa, Middle East!
"you can't improve what you can't measure"
(W.Edwards Deming)