HOTELCONSULT
"We Help the Independent Hospitality Entrepreneur
to reach Quality and Profitability"
Helping Owners and Managers in the
USA, Central & South America, Caribbean, Nigeria/Africa, UAE/Dubai
FIVE PILLARS OF SERVICES
HOTELCONSULT
"HOSPITALITY
is the friendly and generous
reception and entertainment of
guests, visitors and strangers"
The Five Pillars of Services
we deliver for your
NEW or EXISTING
Hotel, Resort or Restaurant
1. Hotel & Restaurant Project,
2. Human Resources Development,
3. Full time Management or Temp Services,
4. Front & Back of the House Quality Assurance Audits,
5. Monthly Advisory Meeting with owner, BODs to help operations challenges,
1. Hotel and Restaurant projects:
new or existing properties,
1. HOTEL AND RESTAURANT PROJECTS:
For new or existing properties,We HELP the Entrepreneur from the Initial Idea, to create the Concept, and evaluating the Architectural design,Also, during construction process we supervise progress against the Plan, we develop specifications and quantities for FF&E, OS&E.Our responsibility is to develop the Standards, SOPs, KPIs, Budget, Marketing Plan,We receive the building from contractors, and then start with the recruitment - Select, Hire and Train - the new Staff, and lead the Pre-opening and Opening process!All this and more for a new or, existing property,
2. Human Resources Development - Coaching & Training
At first, we Recruit, Select, Train your Staff,
During the operation of your Hotel or Restaurant, we Retrain, Coach and Evaluate your department heads and line employees!Individual Task analysis for each position,Your employee learn all their Tasks including:
¿Who does it? ¿Where, When, What, Time to do it?
¿How do you do it? what is the Standard for each Task and...¿Who reviews the completed Task?
3. Full time Management Services and Temp positions:
Hotel & Restaurant Full Management Services, annual renewal.Also, “Temp Executives”For emergencies, sickness, leave of absence, etc. we have available GM, Resident Manager, F. Desk, F&B, Sales Managers...
4. Front & Back of the House Quality Assurance Audits:
Quality Assurance Audits for Hotels & Restaurants!Our Expert visit - announced or “Incognito” - your property to Evalaute:Quality, Facilities, Service, Value,Front of the house:
Access, Street, Garden, Restaurant, Public areas, Front Desk, Room, Bathroom,Back of the house:
Kitchen, Store room, Maintenance shop.
Offices: Reservations, Accounting, HR, Marketing, Sales, Entertaiment, Housekeeping, Laundry,
5. Monthly Advisory Meeting with Owner, Board of Directors, Managers
To HELP the Owner, Board of Directors and GM to solve challenges.We meet In your office or, "online" with your Team, anywhere in the World!We present solutions on the spot or, depending how complex the situation may take 72 hours to respond.Additional FREE Service:QUESTIONS & ANSWERS:
Available beyond the Meeting we are "on call" 24/7/365, on-line, via Zoom or another tool you prefer.
HOTELCONSULT
"HOSPITALITY
is the friendly and generous
reception and entertainment of
guests, visitors and strangers"
The Five Pillars of Services
we deliver for your
NEW or EXISTING
Hotel, Resort or Restaurant
1. Hospitality Projects,
2. Human Resources Development,
3. Temp and Full time Management Services,
4. Front & Back of the House Quality Assurance Audits,
5. Monthly Advisory Meeting for operations troubleshooting,