HOTELCONSULT
"We Help the Independent Hospitality Entrepreneur
to reach Quality and Profitability"
Helping Owners and Managers in the
USA, Central & South America, Caribbean, Nigeria/Africa, UAE/Dubai
HOTELCONSULT
FIVE PILLARS OF SERVICES
"HOSPITALITY
is the friendly and generous
reception and entertainment of
guests, visitors and strangers"
The Five Pillars of Services
we deliver for your
NEW or EXISTING
Hotel, Resort or Restaurant
1. Hotel & Restaurant Project,
2. Human Resources Development,
3. Full time Management or Temp Services,
4. Front & Back of the House Quality Assurance Audits,
5. Monthly Advisory Meeting with owner, BODs to help operations challenges,
1. HOTEL and RESTAURANT PROJECTS: New or Existing Properties
1. HOTEL AND RESTAURANT PROJECTS:
For new or existing properties,We HELP the Entrepreneur from the Initial Idea, to create the Concept, and evaluating the Architectural design,Also, during construction process we supervise progress against the Plan, we develop specifications and quantities for FF&E, OS&E.Our responsibility is to develop the Standards, SOPs, KPIs, Budget, Marketing Plan,We receive the building from contractors, and then start with the recruitment - Select, Hire and Train - the new Staff, and lead the Pre-opening and Opening process!All this and more for a new or, existing property,
2. HUMAN RESOURCES DEVELOPMENT - COACHING and TRAINING
2. HUMAN RESOURCES DEVELOPMENT - COACHING and TRAININGAt first, we Recruit, Select, Train your Staff,
During the operation of your Hotel or Restaurant, we Retrain, Coach and Evaluate your department heads and line employees!Individual Task analysis for each position,Your employee learn all their Tasks including:
¿Who does it? ¿Where, When, What, Time to do it?
¿How do you do it? what is the Standard for each Task and...¿Who reviews the completed Task?
3. MANAGEMENT:
3.a. FULL TIME MANAGEMENT SERVICES for HOTELS and RESTAURANTS
3.b. EXECUTIVE Temp Positions
3. MANAGEMENT:
3.a. FULL TIME MANAGEMENT SERVICES for Hotels, Resorts, RestaurantsHotel & Restaurant Full Management Services, annual renewal contract.3.b. EXECUTIVE Temp Positions
Executives available to cover temporarily - emergencies, sickness, leave of absence, etc. we have available GM, Resident Manager, F. Desk, F&B, Sales Managers...
4. QUALITY ASSURANCE AUDITS:
4.a. Front of The House,
4.b. Back of the House,
4. QUALITY ASSURANCE AUDITS for Hotels, Resorts, Restaurants:
4.a. Front of The House,
4.b. Back of The House,4.a. FRONT OF THE HOUSE:
Our Expert visit - announced or “Incognito” - your property to Evaluate:Quality, Facilities, Service, Value,The Access, Street and Garden of your Property. Next, Inspects your Restaurant, Public areas, Front Desk, Room, Bathroom,4.b. BACK OF THE HOUSE:
We Inspect to Evaluate - Quality, Facilities, Service, Value, SOPs, Files, KPIs, Policies, Marketing Plan, Annual Budget,We start from your Kitchen and Store room; the Maintenance shop and Ticket system;
All your Executive Offices: Reservations, Accounting, Human Resources, Marketing & Sales, Entertaiment, Housekeeping, Laundry, General Manager,
5. MONTHLY ADVISORY MEETING: with Owner, Board of Directors, Managers
5. MONTHLY ADVISORY MEETING: with Owner, Board of Directors, ManagersOnce a month, we meet with the Owner, Board of Directors and GM to solve challenges.We get together In your office or, "online" with your Team, from anywhere in the World!We present solutions on the spot or, depending how complex the situation may take 72 hours to respond.Additional FREE Service:QUESTIONS & ANSWERS:
Available beyond the Meeting we are "on call" 24/7/365, on-line, via Zoom or another tool you prefer.
HOTELCONSULT
"We Help the Independent Hospitality Entrepreneur
to reach Quality and Profitability"
Helping Owners and Managers in the
USA, Central & South America, Caribbean, Nigeria/Africa, UAE/Dubai
HOTELCONSULT
FIVE PILLARS OF SERVICES
"HOSPITALITY
is the friendly and generous
reception and entertainment of
guests, visitors and strangers"
The Five Pillars of Services
we deliver for your
NEW or EXISTING
Hotel, Resort or Restaurant
1. Hotel & Restaurant Project,
2. Human Resources Development,
3. Full time Management or Temp Services,
4. Front & Back of the House Quality Assurance Audits,
5. Monthly Advisory Meeting with owner, BODs to help operations challenges,